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Catalogue Issue 24
Terms & Conditions

Terms of Payment
Subject to credit approval by Dyna Engineering Ltd., standard terms are net thirty (30) days from date of invoice. Due to the length of the credit approval process, payment for initial orders by cash, credit card or C.O.D. is recommended to ensure timely delivery. Visa, MasterCard, AMEX and debit are accepted.

Overdue invoices are subject to a 2% monthly interest charge (26.82% per annum). Orders received from overdue accounts may not be processed until existing overdue balances and all accrued interest are paid. Overdue accounts are also responsible for all collection, court, legal and attorney fees.

*Credit approval and monthly interest charges on overdue invoices may not apply to governmental agencies.

Receipt of Merchandise
Upon receipt of your order, please check all items carefully. Check for any item:
    1) Not received when checked against our packing list;
    2) Showing evidence of damage or manufacturer's defect
If there are packages missing or if the packages show evidence of damage during transport, note them in writing on the carrier's copy of the delivery ticket and also on your copy of the delivery ticket. Be sure the driver signs both copies acknowledging the discrepancy and notify us within five (5) days after receipt of goods. Should you discover any hidden damage after delivery, please contact us immediately. Claims will be handled by Dyna Engineering Ltd. for all prepaid shipments. Claims will be handled by the customer for all collect shipments.

Claimed amounts for loss or damage must not be deducted from our invoice. All invoices must be paid in full or may be considered an overdue invoice. If a claim for loss or damage has been approved by Dyna Engineering Ltd. then we will issue a cheque or credit for the approved amount.

Return Authorization
There is a thirty (30) day limit on returns. No merchandise may be returned without authorization. Should a return be authorized, the merchandise must be shipped prepaid by the customer and carefully packaged to ensure that it reaches us in new condition. Credit cannot be given for merchandise returned in damaged condition due to negligence on the part of the customer. A minimum 15% restocking charge may be applied to all returned orders. Custom and non-stocking items cannot be returned.

All credits for the returned merchandise will be given after we have received, verified the quantity and made sure that there is no damage to the merchandise due to negligence on the part of the customer.

Dyna Engineering Ltd. stands behind their products. We warranty any manufacturer's defects found within one (1) year after receipt of your order. A manufacturer's defect is defined as any defect which makes the product unusable for the intended purpose of the product at the fault of the manufacturer. The item shall be in a new or like-new condition when the customer brings this defect to the attention of Dyna Engineering Ltd.

All trademarks are the property of their respective owners.

Limited Liability
Under no circumstances will Dyna Engineering Ltd. be liable for any of the following losses or damage (whether such losses were forseen, forseeable, known or otherwise): (a) loss of revenue or anticipated profits; (b) loss of business; (c) loss of opportunity; (d) loss of goodwill or injury to reputation; (e) losses suffered by third parties; or (f) any indirect, consequential, special or exemplary damages arising from the use of regardless of the form of action.

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Dyna Engineering Ltd.
#5 - 1850 Hartley Avenue
Coquitlam, BC V3K 7A1
Tel: 1-888-609-8697
Fax: 1-888-609-8702
All content copyright Dyna Engineering Ltd. © 2019. All rights reserved.